High-Speed Internet
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Have fiber internet? Follow these steps to activate your new service.
Before you get started
Check your Blue Ridge kit to ensure it includes a cable modem, power cord, Ethernet cable, coax cable(s), and a plastic wrench.
1. Locate cable outlet
Locate an active cable outlet near the spot where you want your modem to live, such as your main living space or home office. Use the included wrench to tighten both coax connections.
2. Plug in your cable modem
Plug your cable modem’s power cord into a wall outlet. Check the lights on the front of your modem to make sure you have connectivity.
You should see solid green lights on your cable modem within 5 minutes.
3. Connect to WiFi or computer
Connect the supplied Ethernet cord to your computer, router or eero. For a wireless connection, follow the HomeFi/ProFi Quick Start Guide instructions to setup your eero unit(s) or use the Ethernet cable to connect your personal router.
4. Test your connection
Test your internet connection on your phone or tablet using your favorite internet browser. That’s it! Your self-install is complete!
Ready for HomeFi/ProFi?
Now that you have internet connection, let’s get your WiFi set up! Or learn how to set up another Blue Ridge service.