Affordable Connectivity Program

Learn how your household can qualify for free internet service with the Affordable Connectivity Program.

What is the Affordable Connectivity Program (ACP)?

The Affordable Connectivity Program (ACP) is a Federal Communications Commission (FCC) program that provides a discount on monthly internet bills for qualifying low-income households.

Blue Ridge is participating in this program and eligible households can receive up to a $30/month discount towards their internet service. Only one monthly service discount is allowed per household. Please note, Blue Ridge is not participating in the one-time discount towards the purchase of a laptop, tablet, or desktop computer.

Before you apply, it is important to understand that in the event the Affordable Connectivity Program is discontinued, the up to a $30/month discount would end.

Who is Eligible for ACP?

Your household qualifies for the Affordable Connectivity Program if it has an income at or below 200% of the federal poverty guidelines OR any member of the household:

  • Participates in Federal Assistance Programs such as Veterans Pension and Survivors Benefit, SNAP, Medicaid, WIC, Supplemental Security Income, or Federal Public Housing Assistance.
  • Currently receives a Lifeline benefit.
  • Participates in one of several Tribal specific programs: Bureau of Indian Affairs General Assistance, Tribal Head Start (only households meeting the relevant income qualifying standard), Tribal Temporary Assistance for Needy Families (Tribal TANF), or Food Distribution Program on Indian Reservations.
  • Received a Federal Pell Grant in the current award year.
  • Received approval for benefits under the Free and Reduced-Price School Lunch Program or School Breakfast Program, including through the USDA Community Eligibility Provision, from the current school year or the school year immediately preceding the application.

Only one monthly service discount is allowed per household. Program rules acknowledge there may be more than one eligible household residing at the same address.

Which Services are Included in the Affordable Connectivity Program?

Eligible households can receive up to a $30/month discount towards their Blue Ridge internet service. Customers will be responsible for additional equipment, taxes, and fees in excess of $30. The up to a $30/month discount for ACP eligible households can be applied towards any internet speed.

Eligible ACP Customers can qualify to receive free internet service with WiFi. Our Up to 50 Mbps is fully covered by the ACP Benefit and includes a Modem and one HomeFi Router at no additional cost.

Visit our standard pricing page  and select your location for full service rate details. Actual speeds may vary; stated speeds are up to subscribed to/stated speed and are not guaranteed. Visit the disclosure page for more information.

Receive Your Benefit

Please follow these three easy steps to apply for the Affordable Connectivity Program.

Step 1: Confirm Eligibility

To confirm you are eligible to receive this benefit, you will first need to apply with USAC and receive confirmation that your application has been approved.  This step must be completed on your own; Blue Ridge cannot do this step for you. Please go to getinternet.gov to apply online.

After you submit an application, USAC will share the results with you. If you apply online, you may receive an immediate approval. If you apply via mail, there may be a delay receiving approval.

Step 2: Apply with Blue Ridge

After you receive your eligibility approval confirmation from USAC, our ACP team is here to help you complete the final steps of the application process! Simply fill out the form below to submit your request. Please be sure to fill out all of the required fields and include valid contact information so there are no delays. An ACP team member will be in contact with you shortly.

You can also reach us directly by calling 610-826-9896, Monday-Friday, 8am-5pm.

Step 3: Sign Agreement

To complete the enrollment process, you will be required to electronically sign an acknowledgement of the terms and conditions of this benefit. Within this agreement, you will be asked to confirm if you wish to continue receiving internet services from Blue Ridge in the event the Affordable Connectivity Program is discontinued.

Affordable Connectivity Program

Fill out the form below to submit your request. Please be sure to fill out all of the required fields and include valid contact information so there are no delays. An ACP team member will be in contact with you shortly.

What happens if the Affordable Connectivity Program ends?

Before you apply, it is important to understand that if the Affordable Connectivity Program is discontinued, participating households will need to opt-in to continue to receive internet service from their provider after the program ends. If a household chooses to continue receiving service in the event the ACP ends, it will be billed Blue Ridge’s general monthly rates.

Don’t worry. We will provide all ACP participants with advanced notice and remind you which option you selected at time of enrollment in the event the Affordable Connectivity Program ends.

Need Assistance with the Affordable Connectivity Program?

Any question regarding ACP Enrollment with Blue Ridge or general questions about the Affordable Connectivity Program can be directed to the Blue Ridge ACP Team by directly calling us at 610-826-9896, Monday-Friday, 8am-5pm.

The following resources are available through the FCC in the event you need to contact them:

FCC Contact Number: 888-225-5322

Consumer Complaint Center: https://consumercomplaints.fcc.gov/

© 2023 Blue Ridge Communications. Blue Ridge cabled territories only. All services are not available in all areas. Up to 50 Mbps available for ACP eligible households only. The following items are not reimbursable: taxes, fees, overage charges, installation fees, phone services, video services and associated video equipment, additional internet equipment, including additional HomeFi devices, Blue Ridge Stream units, and modems and routers. Other restrictions may apply.