Affordable Connectivity Program
The federal government is no longer accepting new Affordable Connectivity Program (ACP) enrollments as of February 8, 2024. At Blue Ridge, we have affordable internet options to help keep you connected.
What is the Affordable Connectivity Program (ACP)?
The Affordable Connectivity Program (ACP) is a Federal Communications Commission (FCC) program that provides a discount on monthly internet bills for qualifying low-income households.
Blue Ridge is participating in this program and eligible households currently receive up to a $30/month discount towards their internet service. Only one monthly service discount is allowed per household. Please note, Blue Ridge is not participating in the one-time discount towards the purchase of a laptop, tablet, or desktop computer.
It is important to understand that in the event the Affordable Connectivity Program is discontinued, the up to a $30/month discount would end. Please read on for more details.
What happens if the Affordable Connectivity Program ends?
It is important to understand that if the Affordable Connectivity Program is discontinued, participating households will need to opt-in to continue to receive internet service from their provider after the program ends. If a household chooses to continue receiving service in the event the ACP ends, it will be billed Blue Ridge’s general monthly rates and will be subject to our standard terms and conditions.
The FCC issued an order on January 11, 2024, announcing the potential wind-down/termination of the Affordable Connectivity Program (ACP) due to lack of additional funding from the Federal Government. The federal government is no longer accepting new ACP enrollments as of February 8, 2024.
At Blue Ridge, we pride ourselves in remaining transparent with our customers and will continue to keep you informed as we learn more regarding the wind-down process.
Any immediate questions or concerns about the decision to end the ACP should be directed toward your local member of Congress. For contact information, please visit www.congress.gov/members/find-your-member.
Which Services are Included in the Affordable Connectivity Program?
Eligible households can receive up to a $30/month discount towards their Blue Ridge internet service. Customers will be responsible for additional equipment, taxes, and fees in excess of $30. The up to a $30/month discount for ACP eligible households can be applied towards any internet speed.
Eligible ACP Customers can qualify to receive free internet service with WiFi. Our Up to 50 Mbps is fully covered by the ACP Benefit and includes a Modem and one HomeFi Router at no additional cost.
Visit our standard pricing page and select your location for full service rate details. Actual speeds may vary; stated speeds are up to subscribed to/stated speed and are not guaranteed. Visit the disclosure page for more information.
Who is Eligible for ACP?
Your household qualifies for the Affordable Connectivity Program if it has an income at or below 200% of the federal poverty guidelines OR any member of the household:
- Participates in Federal Assistance Programs such as Veterans Pension and Survivors Benefit, SNAP, Medicaid, WIC, Supplemental Security Income, or Federal Public Housing Assistance.
- Currently receives a Lifeline benefit.
- Participates in one of several Tribal specific programs: Bureau of Indian Affairs General Assistance, Tribal Head Start (only households meeting the relevant income qualifying standard), Tribal Temporary Assistance for Needy Families (Tribal TANF), or Food Distribution Program on Indian Reservations.
- Received a Federal Pell Grant in the current award year.
- Received approval for benefits under the Free and Reduced-Price School Lunch Program or School Breakfast Program, including through the USDA Community Eligibility Provision, from the current school year or the school year immediately preceding the application.
Only one monthly service discount is allowed per household. Program rules acknowledge there may be more than one eligible household residing at the same address.
Affordable Connectivity Program
Fill out the form below to submit your request. Please be sure to fill out all of the required fields and include valid contact information so there are no delays. An ACP team member will be in contact with you shortly.
Need Assistance with the Affordable Connectivity Program?
Any question regarding ACP Enrollment with Blue Ridge or general questions about the Affordable Connectivity Program can be directed to the Blue Ridge ACP Team by directly calling us at 610-826-9896, Monday-Friday, 8am-5pm.
The following resources are available through the FCC in the event you need to contact them:
FCC Contact Number: 888-225-5322
Consumer Complaint Center: https://consumercomplaints.fcc.gov/
© 2023 Blue Ridge Communications. Blue Ridge cabled territories only. All services are not available in all areas. Up to 50 Mbps available for ACP eligible households only. The following items are not reimbursable: taxes, fees, overage charges, installation fees, phone services, video services and associated video equipment, additional internet equipment, including additional HomeFi devices, Blue Ridge Stream units, and modems and routers. Other restrictions may apply.