Winter in the northeast is not for the faint of heart. The natural beauty of a fresh snowfall can be overshadowed by the inconveniences and dangers that come with it. Numbing cold, biting winds, and slippery ice are perfect reasons to stay safely indoors enjoying your Blue Ridge services.
Whether it’s time for snow boots or bathing suits, our team works hard to deliver services you rely on all year long. Unfortunately, just like summer storms, winter’s fury can also unexpectedly impact your internet, TV, and phone. Here are a few tips you can use this winter to stay safe and reduce your chances of experiencing service outages.
There are many factors that can impact how quickly we can restore your services after a weather-related interruption, but when bad weather strikes, our technicians, engineers, and customer service representatives spring into action to restore services to affected areas as quickly and safely as possible.
Major storms can cause downed trees and wires which can prevent or limit access to roads and properties. If you’re experiencing a power outage, your electricity provider will need to restore power before your services can be restored. Additionally, the power company may need to declare an area safe to work before our techs can begin restoration efforts.
It may seem like a cliché at this point, but in all seriousness, sometimes you just need to restart your equipment to get things up and running again. If your home or business has power and your Blue Ridge services are not working, try power cycling your affected devices: