Mother Nature has never been shy about unleashing her fury, and her summer storms may bring heavy rains and high winds that can present dangers at home and disrupt services you rely on. While we make every effort to deliver consistent, quality services without interruption, here are a few simple tips you can use to stay safe and to reduce your chances of experiencing service outages.
There are many factors that can impact how quickly we can restore your services after a weather-related interruption, but when bad weather strikes, our team of technicians, engineers, and customer service representatives springs into action to restore services to affected areas as quickly and safely as possible.
Major storms can cause downed trees and wires which can prevent or limit access to roads and properties. If you are experiencing a power outage, your electricity provider will need to restore power before your Blue Ridge services can be restored. Additionally, the power company may need to declare an area safe to work before our techs can begin restoration efforts.
It may seem like a cliché at this point, but in all seriousness, sometimes you just need to restart your equipment to get things up and running again. If your home or business has power and your Blue Ridge services are not working, try power cycling your affected devices: