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What Small Businesses Need from Internet Service Providers

Blue Ridge
August 8, 2023

What Small Businesses Need From Their Internet Service Provider

Running a small business is anything but small, and with plenty of big decisions to make, ensuring your internet connection meets all of your small business needs is crucial. In this blog post, we will explore the top four things that small businesses need from their ISP.

1. Sufficient Bandwidth

One of the primary considerations for small businesses when selecting an ISP is adequate bandwidth. Bandwidth determines the speed and capacity of your internet connection, affecting your ability to upload and download files, access cloud-based applications, and run video conferences. Small businesses often require higher bandwidth due to multiple users, simultaneous operations, and a higher amount of data transfers. 

2. Security

 Keep your small business safe with an ISP that provides advanced security features such as firewall protection, encryption, virtual private networks (VPNs), and email filtering to safeguard sensitive customer information, financial data, and intellectual property. Choose an ISP that regularly updates security measures and uses proactive monitoring to help identify and mitigate potential threats.

3. Scalability

Keep the future of your small business open and partner with an ISP that can grow with you. A reliable ISP should have flexible service plans that can accommodate the changing needs of your business. You may require additional internet connections or expanded network capabilities as your business evolves.

4. Customer Service

When it comes to your ISP, reliable customer support is essential. A responsive ISP should offer customer support, with readily available technical assistance and quick resolution of any connectivity or service-related problems. Proactive communication, clear service level agreements, and a knowledgeable support team can significantly reduce downtime and enable you to keep operations running smoothly and focus on your customers.


At Blue Ridge, we understand that small businesses are the backbone of a thriving community. Keep your small business running by choosing an ISP that prioritizes bandwidth, security, scalability, and customer service. Contact us today to learn more about our business internet services.

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