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How to Set up Parental Controls on Your eero WiFi App

Blue Ridge
January 18, 2022

Parenting Made Easy

If you’ve already using an eero WiFi mesh network in your home, you probably remember how easy it was to set up and to get your entire family’s WiFi-capable devices online. But what do you do if you want the kids to get offline for a while? As it happens, it’s just as simple to limit your kids’ screen time at will or on a set schedule using eero’s convenient Family Profiles feature.

Time for dinner? One tap in your eero app brings your network to a standstill so you can enjoy an internet-free meal with your family. Time for the kids to focus on homework? Disable online gaming but leave laptops online for research purposes. The free eero app’s Family Profiles give you complete parental control over what devices can be online and when.

If you don’t have an eero WiFi mesh network yet and want to learn more about it, check out our HomeFi℠ blog to see how eero can blanket your whole home in strong, reliable WiFi.

Now, let’s see how easy it is to pause your internet with eero!

Family eating dinner and smiling

How to Set Up eero Family Profiles:

  • Select Family Profiles from the main eero app menu.
  • For your first profile, you’ll be asked to Add a profile.
  • If you want to add more profiles, select the + in the top right corner. 
  • Name the profile and select Next.
  • Select all devices on your network related to this profile, then Save.

NOTE: Each device can only be associated with one profile to avoid pause/schedule conflicts. You may want to associate shared devices, such as your main television, with the person who manages your network.

How to Add Devices to existing Family Profiles:

  • Select Family Profiles from the main eero app menu.
  • Select the profile you want to update.
  • Select Devices assigned to this profile.
  • Select the + in the top right corner.
  • Select the device(s) you want to add to the profile.
  • Make sure you Save your changes.
Family with kids watching tv

How to Pause eero Internet Service:

  • Select Family Profiles from the main menu.
  • Press Pause on the selected profile to suspend internet on all devices that have been associated with it.

NOTE: You will need to create a one-device profile to pause internet for a specific device.

How to Schedule Regular Internet Pauses:

  • Select Family Profiles from the main menu.
  • Select the profile that you’d like to schedule.
  • Set a scheduled pause to automatically suspend access during specified times.
  • Add a schedule and name it or select the + in the top right corner if schedules are already associated with the profile.
  • Set the start and end times for internet suspension. Choose days to use your schedule by making them blue.
  • Select Enable and Save to activate your schedule. You can create and use multiple schedules if you wish.

After you master eero’s intuitive Family Profiles, you’ll have a powerful addition to your parenting toolbox. Remember, this free feature can be activated, changed, or deactivated at any time, so experiment and discover what works best for your family.

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