Troubleshooting | Equipment

Issue Resolution

Remote Not Working

  1. Check the batteries.
  2. Make sure nothing is obstructing the path between remote, TV, and/or converter.
  3. If it needs to be reprogrammed, please click here for user guides and manuals.
  4. If certain functions of the remote are not working (Guide, List, Settings, etc.) try placing the remote back in “CBL” mode. This can be done by pressing “Mode”, then “CBL”. If no “Mode” button is available, try just pressing “CBL” on the remote control.

DVR Hookup

  1. Please reference the DVR hookup document as a reference guide.