Newly released movies, music videos, exercise shows and so much more!
You may visit our website without disclosing any personal information. We may, however, offer some services or specifically request personal information. The personal information we collect may include, but is not limited to, first and last name, street address, e-mail address, telephone number (e.g., home, work, mobile and/or fax), and birthdate. We may also collect other personal information that will be identified on the applicable page(s) of the Website. If you submit any personal information to us, or to our third party service providers acting on our behalf, you can be assured that we will not sell, lease, or share your personal information with or to anyone else, except as follows: (1) to our third party service providers, and only so that they may help us provide the services you've requested and in certain circumstances to provide you with ticket or merchandise related offers; and (2) on occasion, we may offer a special promotion (such as a sweepstakes or other contests on the Website or otherwise or in conjunction with a third party service provider, sponsor or promotional partner, and share your information with that sponsor or promotional partner so that it can send you other special promotions it offers, but only if you give us permission to do so.
Special Offers and Promotions
With your permission, we may also send you e-mails with special offers and promotions. If you don't want to receive these, you may unsubscribe to our newsletter.
Automatically Collected Information
We may use automatic methods such as cookies (small amounts of data, which often includes an anonymous unique identifier that is sent to your browser from a Website's computers and stored on your computer's hard drive) to understand Website trends, deliver a more personalized experience and to improve our content and offerings. Examples of the information we may collect and analyze using these methods include, the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; type and version, operating system, and platform; purchase history, which we may aggregate with similar information from other customers; the full Uniform Resource Locator (URL) clickstream to, on, and from our Website, including date and time; and cookie information. We may also use software tools to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
We do not install any spyware or adware in connection with our Website, or distribute any commercial message, or authorize any third party to distribute any commercial message, by means of spyware or adware. "Spyware" or "adware" is any software which has been downloaded to and/or installed on an Internet user's computer, without the user's actual consent, and facilitates the distribution of any commercial message to the user. If you feel you may have spyware from another company installed on your machine, there are various anti-spyware/adware software applications available on the Internet to identify if this has occurred.
Aggregated Demographic Information
Notification of Changes
Any changes to this policy will be listed on this page.
LAST UPDATED AND EFFECTIVE DATE: May 18, 2012.
Blue Ridge Communications collects and maintains certain information concerning individual subscribers, which is necessary to provide cable television service to our subscribers and to detect unauthorized reception of our service. Such information includes billing records, service maintenance and repair records, premium service subscription, marketing and research survey information and subscriber complaints.
We do not maintain this information any longer than is necessary for our business purposes. Information such as credit references, previous address, social security and driver license numbers are maintained for purpose of identity regarding the applicants for our services, credit checks and collection purposes. After such time, if the purpose for which such information was collected has been accomplished, Blue Ridge Communications will destroy the information.
Blue Ridge Communications may from time-to-time make your personal information available to our sales agents, research consultants, our accountants, programming services, representatives of franchising authorities, and collection agencies for the purpose of collecting money owed by a subscriber.
If Blue Ridge (or it's parent company) enters into a merger, acquisition or sale of all or a portion of our assets, subscriber personally indentifiable information will, in most instances be transferred as part of the transaction.
The Cable Act restricts the collection of subscriber information and the disclosure of personally identifiable information.
If Blue Ridge Communications is served with a court order requiring disclosure of personally identifiable information concerning a subscriber, we will inform the subscriber before any such information is released. Under some circumstances, a governmental entity may seek a court order to obtain personally identifiable subscriber information from a cable system concerning one of its subscribers. The subscriber would then be given an opportunity to contest issuance of such an order. Blue Ridge will not appear and contest on your behalf. Note: Prior notice and the opportunity to contest may not be provided for requests for information made pursuant to the Patriot Act and for Internet and phone records.
In emergency situations, 911 Response Centers may contact us for directions to a subscriber’s home. We will release this information unless you contact us in advance.
Subscribers may call their local service office to register complaints about the quality of the television signals they receive.Complaints to the local office will be recorded, with the time received, the nature of the complaint along with the name, address and phone number of the subscriber calling in.In most cases, any complaints about technical quality or signals will be investigated within 48 hours of receipt, with a visit to your premises by a field technician. If a service call is not required, you will be informed as to the correction of the complaint immediately.If the local service office is unable to resolve the problem, you may direct correspondence to:
P.O. Box 150, Ephrata, PA 17522
P.O. Box 215, Palmerton, PA 18071
paid in full.
We will be recording and/or monitoring customer phone calls in order to ensure quality customer service.
which is found at http://www.ptd.net/POLICIES-RES.html. We comply with the Electronic Communications Privacy Act and all copyright laws including the Digital Millennium Copyright Act. We will provide personally identifiable subscriber information to authorized requestors upon receipt of a subpoena, search warrant, or court order without first notifying the subscriber. We do not retain personally identifiable information related to Internet
access longer than is necessary for business purposes. We will periodically email you information from Blue Ridge and Blue Ridge marketing partners. To unsubscribe, follow the instructions in the
The following Service Procedure adopted by Blue Ridge Communications is in compliance with the FCC standards.
$2.00 or greater will be automatically sent to you at the last address indicated on your bill. If you want the check sent to a new address, you must notify your local office.
descrambling capabilities. When using any cable converter you may not be able to benefit from some of the special functions of your TV set and VCR. For example: to view one channel while recording another;
to watch and record two different TV shows at the same time; to use use advanced picture generation and display features such as “picture in picture.” Converters are available from local retailers or directly from Blue Ridge Communications.If Blue Ridge Communications has provided you with a remote control for use with a converter or other device, please be advised that compatible remote controls are available from retail outlets.
Many remotes designated as “universal remotes” will operate the converter boxes. You may contact your local Blue Ridge Communications office for advice prior to purchasing a remote control. Digital customers: Instructions for parental controls are located at http://www.brctv.com/support/parental-control and in your welcome packet. Analog customers can find parental control instructions in the remote control manual. We recommend that you set up a PIN to prevent accidental or unauthorized purchases. The account holder is responsible for all purchases from their account. Services are provided subject to the terms found at http://www.brctv.com/legal and at all branch offices.
BLUE RIDGE DIGITAL PHONE COMPANY
P.O. Box 215, 613 Third Street
Palmerton, PA 18071
Phone: (610) 826-2551