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Troubleshooting - VOD
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| ISSUE |
RESOLUTION |
| Error message when accessingVOD, channel 1. |
Exit VOD then try logging in again. Repeat at least three times.
If problem persists, call 800-Cable 77
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| Forgot PIN or PIN already set up on box |
Call 800-Cable 77 to reset PIN.
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| Movie purchase not accessible from 'My Saved Programs' |
Call 800-Cable 77
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